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Los Angeles
Ninja Academy
Rules & Policies

Ninja Academy Information

All General Policies

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Payment Policies

Payment will be processed in full within 24 hours of registration for any offering: classes, privates, drop-ins, events, or parties. Payment must be collected before classes or events. Account credits expire after one year. Declined card payments will incur a fee for each declined transaction.

Registration Policy

Registration is on a first-come, first-served basis.

Refunds

For New Students: Refunds (less one class) are available up to 24 hours after the first class of the semester, if you decide that our ninja program is not right for you (never happened). No refunds for adults class packages.

For Returning Students: No refunds once the semester begins.

For private sessions, drop in classes and adult classes, and summer sessions, a minimum of 24-hour cancellation is required for a refund or rescheduling. Birthday party fees are non-refundable 2 weeks prior to the event.

All refunds will incur a small refund fee for processing.

Discounts & Promotions

Seasonal and promotional discounts will be available from time to time. Check Instagram, Facebook, and our website for special promotions and offers.

Pro-rated Fees

Tuition is pro-rated accordingly for late registration, no late registration after week 2 (or 3 for experienced kids).

Returned Checks

A $40 fee will be charged to your account for any returned checks.

Make-Up Policy

See policy below. Make-up classes must be scheduled by logging into the Customer Portal and scheduling your own absence and make-up class. Email with any issues.

Class Cancellations

We will notify you via email about any class cancellations for inclement weather or other event. Information will also be posted on the website and socials. Either class will be rescheduled or an additional make-up class may be scheduled. Please provide a valid email address and DO NOT UNSUBSCRIBE if your child is enrolled.

Make-Up Policy

Make-Up Classes For Semester-Based Kids Classes

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  1. A maximum of two makeups are permitted per semester.
  2. Makeups are not permitted during the last week of class for course runs. Please do not wait until the last minute and attempt to schedule a make up in week #10.
  3. Makeups must be taken within the semester in which they are missed and do not carry over, nor do they qualify for refunds or credits.
  4. Only one makeup per week is permitted. You may not schedule two makeups in one week.
  5. Make ups are non-transferable and are only valid for the student who was absent.
  6. Drop In Classes are not permitted for makeup classes.
  1. Log in to your Customer Portal. If you need a password reset, let us know.
  2. After your absence is noted in our system, then you are able to schedule your makeup by clicking “Schedule Make Up.”
  3. Click on “View Schedule Impacts” to see your recorded absences, and click “Schedule Make Up.” Choose a makeup class for your age group that fits your schedule. If nothing is visible, it means classes are already full. Please choose a different week.
  4. Schedule your make ups as soon as possible so you don’t forfeit them. The week before the last class is your final opportunity, and that week tends to fill up. Please do not wait until the last minute and attempt to schedule a make up in week #10.
Attire Policy

Clothing, Shoes & Other Rules

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Ninja Required Attire

  • Sneakers only, preferably soft rubber bottom soles with minimal tread. No off-brand shoes with black tread that streaks, please. No one is admitted on the ninja floor without sneakers.
  • Sneakers must have tightly tied laces; no slip ons. The warped wall is a sneaker-eater, so shoes must be on securely. Slip-on sneakers WILL slip-off.
  • Long hair must be tied back.
  • No jewelry.
  • No gloves.
  • Shorts, sweatpants, athletic pants, with T-shirt or tank top.

Recommended Ninja Footwear: New Balance Fresh Foam Sole (not fat soles, low soles), Zante (discontinued, but they’re the best if you can find), Tempo, Prevail, Arishi, or any Fresh Foam New Balance; Str/ke Mvmnt; Nike Precision 5; Adidas Samba; Merrell Vapor Glove. Laces are best.

Other Gym Rules

  • No parents or guests are allowed on the gym floor/matted area, except by invitation from staff.
  • No parent coaching from sidelines is permitted (competitions excluded).
  • No gum chewing is allowed anywhere in our facility.
  • No food whatsoever in our facility, not COVID-related. Water is permitted, but not on the matted gym floor.

Safety

  • Inappropriate, disruptive, or abusive behavior of any sort whatsoever is not tolerated.
  • Safety requirements are subject to change at the sole discretion of New York City Ninja Academy.

WHAT KIND OF SNEAKERS SHOULD WE GET?

NEW BALANCE FRESH FOAM SOLE (NOT FAT SOLES, LOW SOLES), ZANTE (DISCONTINUED, BUT THEY'RE THE BEST IF YOU CAN FIND), TEMPO, PREVAIL, ARISHI, OR ANY FRESH FOAM NEW BALANCE; STR/KE MVMNT; NIKE PRECISION 5; MERRELL VAPOR GLOVE. LACES ARE BEST.

We recommend Ollo High Performance Sneakers!
Questions & Answers

Frequently Asked Questions

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Testimonials
Antonio V.

These guys are amazing with kids… patient and caring while being fun and safe all at the same time! Highly recommend.

Tony A

A great place for kids. They balance fun, discipline, mental and physical strength. They teach them to use skill, intelligence and effort to overcome challenges. And while it is about individual achievement, you are not competing with others but only yourself and what you are personally capable of achieving. Everyone is in it together and striving towards the same goals. The various instructors that I have met have been excellent with the children – combining fun, learning, implementing rules, ensuring fairness and being patience while maintaining control.

Sean E

Great gym! Came all the way from Ohio and was worth every mile traveled!

Rick P.

My wife and I visited as drop-ins, and our coach was excellent at explaining the obstacles, giving feedback, and progressions for obstacles we weren’t able to complete. This was NOT an easy course but was fun and challenging. I never realized how scared I’d be of trying the warped wall! Some obstacles are permanent and some rotate out. We don’t live in this area, we were visiting, but we will look forward to returning here!!!

Francine E.

My 16 year old son loves every moment he spends at NYC Ninja. He enjoys all the people and staff. It’s like a family gathering and not like a gym.

Paula D.

My child is growing in confidence and is working on his strength and stamina in a fun, motivating and social atmosphere!